Late payment fees
Payment is due within 28 days, thereafter interest and an admin fee will be charged.
Cancellation and refunds
- Full payment is due 7 days before the event. In the event of a booking made within 7 days of the event, payment is due immediately.
- Cancellations: All cancellations need to be confirmed in writing. 7 days or less prior to your event will incur a 100% cancellation fee; between 8 and 21 days prior to your event will incur a charge of 50% of the cost of the training; over 3 weeks in advance will incur an administration charge of 20% of the cost of the training